We are looking for a Technical Writer/ User Assistance developer to join our team. Let’s see if we’re a good fit for each other!
At LeverX, we have had the privilege of working on over 950 SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 1,800 is strong, reliable, and always evolving: learning, growing, and striving for excellence.
We offer:
- 89% of projects use the newest SAP technologies and frameworks, e.g., S/4HANA Cloud.
- 98% of active development projects, with rare short-term support contracts,.
- Expert communities and internal courses.
- Market-based compensation and regular performance reviews.
- Valuable perks to support your growth and well-being.
Our ideal candidate has:
- University degree in technical writing, journalism, research, or similar;
- 1-3 years of experience in a relevant position;
- Excellent written and verbal English communication skills;
- Knowledge of SAP services and solutions;
- Experience using CMS and CCMS systems for documentation;
- Ability to write for both technical and end users;
- Ability to work as part of a team.
Your scope of work will include:
- Identifying areas of improvement of user guidance & usability in close collaboration with the development team;
- Documenting technical topics for the developer audience as well as user assistance documents for end users;
- Driving new user assistance approaches that effectively serve customers like (interactive) graphics, animated gifs, how-to videos & social media content;
- Creating user assistance deliverables in a development team that enable users to implement, configure, and use software applications;
- Participating in software & documentation testing;
- Defining simple, consistent terminology that conforms to industry standards;
- Acting as an advocate for excellent user experience.
