At LeverX, we have had the privilege of working on 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.
We are looking for an SAP Functional Support Consultant to join us. Let’s see if we are a good fit for each other!
We are looking for specialists with deep knowledge in one or more of the following areas:
SAP MDG: Primarily Customer and Vendor data (Material knowledge is a plus).
SAP GRC: Experience with Access Control, Firefighter, ARM, UAR, and SoD risks.
SAP HR / Payroll: Ideally with experience in HR-to-Workday integrations.
SAP PP: Production Planning expertise (knowledge of WM is a massive advantage!).
SAP PS: Project System management.
3+ years of supporting SAP systems in a business or IT environment.
Knowledge of SAP ECC R3.
An analytical thinker who can explain technical things in simple terms and is willing to work across different modules.
Strong understanding of business processes in one or more functional areas (e.g., source-to-pay).
Experience with ticketing systems and IT support workflows (e.g., ITIL framework).
Ability to communicate technical information clearly to non-technical users.
Experience in creating documentation and end-user training materials.
Ability to cover the Australian time zone (we need at least 6 hours of overlap).
English: B2+.
Provide day-to-day support for end-users across SAP Solutions, resolving incidents and service requests in a timely manner.
Monitor system performance, analyze business processes, and recommend smart enhancements or workarounds.
Work closely with business users to gather requirements and support the rollout of new features and patches.
Create user guides, document resolutions, and provide training to make our users more efficient.
Participate in system testing (UAT) and post-implementation support to ensure everything runs smoothly.