At LeverX, we have had the privilege of working on over 950 SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 1,800 is strong, reliable, and always evolving: learning, growing, and striving for excellence.
We are looking for a Support Consultant for ERP systems to join us. Let’s see if we are a good fit for each other!
we offer:
- 89% of projects use the newest SAP technologies and frameworks.
- Expert communities and internal courses.
- Valuable perks to support your growth and well-being.
- Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one.
- Healthy work atmosphere: On average, our employees stay in the company for 4+ years.
REQUIREd skills:
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- 3+ years of experience supporting ERP systems (both Oracle and SAP) in a business or IT environment.
- Strong understanding of business processes in one or more functional areas (e.g., finance, procurement, manufacturing).
- Experience with ticketing systems and IT support workflows (e.g., ITIL framework).
- Ability to communicate technical information clearly to non-technical users.
- Experience in creating documentation and end-user training materials.
- Good command of English, both written and spoken.
nice-to-have skills:
- Knowledge of foreign languages.
RESPONSIBILITIES:
- Provide day-to-day support to end users across ERP modules (finance, procurement, inventory, sales), troubleshooting incidents, and service requests.
- Monitor system performance, identify issues, and implement optimizations or workarounds.
- Collaborate with business users to gather requirements and recommend system enhancements.
- Support rollouts of new features, patches, and updates, including testing and post-implementation support.
- Document resolutions, configuration changes, and create user guides for knowledge management.
- Provide training and guidance to end users while ensuring compliance with company policies and controls.