Support Consultant for ERP systems

At LeverX, we have had the privilege of working on over 1,500 SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for a Support Consultant for ERP systems to join us. Let’s see if we are a good fit for each other!

we offer:

• 89% of projects use the newest SAP technologies and frameworks.
• Expert communities and internal courses.
• Valuable perks to support your growth and well-being.
• Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one.
• Healthy work atmosphere: On average, our employees stay in the company for 4+ years.

REQUIREd skills:

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 3+ years of experience supporting ERP systems (both Oracle and SAP) in a business or IT environment.
• Strong understanding of business processes in one or more functional areas (e.g., finance, procurement, manufacturing).
• Experience with ticketing systems and IT support workflows (e.g., ITIL framework).
• Ability to communicate technical information clearly to non-technical users.
• Experience in creating documentation and end-user training materials.
• Good command of English, both written and spoken.

nice-to-have skills:

• Knowledge of foreign languages.

RESPONSIBILITIES:

• Provide day-to-day support to end users across ERP modules (finance, procurement, inventory, sales), troubleshooting incidents, and service requests.
• Monitor system performance, identify issues, and implement optimizations or workarounds.
• Collaborate with business users to gather requirements and recommend system enhancements.
• Support rollouts of new features, patches, and updates, including testing and post-implementation support.
• Document resolutions, configuration changes, and create user guides for knowledge management.
• Provide training and guidance to end users while ensuring compliance with company policies and controls.