Lead SAP HCM/SF Consultant

At LeverX, we have had the privilege of working on over 950 SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200 is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for a Lead SAP HCM/SF Consultant to join us. Let’s see if we are a good fit for each other!

what we offer:

  • 89% of projects use the newest SAP technologies and frameworks.
  • Expert communities and internal courses.
  • Valuable perks to support your growth and well-being.
  • Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one.
  • Healthy work atmosphere: On average, our employees stay in the company for 4+ years.

REquired skills:

  • 5+ years of hands-on experience with SAP HCM (PA, OM, PY, Time Management) and/or SAP SuccessFactors.
  • 2+ years of experience in a lead or coordination role within SAP projects or AMS delivery.
  • Proven experience working within AMS / ITSM frameworks (incident, problem, change management).
  • Strong understanding of HR business processes (personnel administration, payroll, time, organizational management).
  • Experience working with SLA/KPI management and service delivery governance.
  • Strong communication and stakeholder management skills, with client-facing experience.
  • English B2+.

Nice-to-have skills:

    • Experience with SAP SuccessFactors modules (Employee Central, EC Payroll, Talent).
    • Knowledge of ITIL framework or certifications.
    • Experience with ITSM tools (e.g., ServiceNow, SAP Solution Manager, Jira Service Management).
    • Experience in international / multi-country HR environments.
    • Understanding of integration scenarios of SAP HCM with SuccessFactors, CPI, APIs.

responsibilities:

  • Lead and coordinate a team of SAP HCM / SuccessFactors consultants within AMS delivery.
  • Ensure compliance with agreed SLA/KPI and drive continuous service improvement.
  • Manage incidents, service requests, change requests, and enhancements across SAP HR systems.
  • Act as the main point of contact for the client, ensuring high service quality and satisfaction.
  • Oversee and optimize ITSM/AMS processes in alignment with best practices.
  • Drive improvements and innovations in the HR system landscape.
  • Support planning, prioritization, and delivery of HR-related initiatives and enhancements.

Lead SAP HCM/SF Consultant

Area

Consulting

Location

UAE

Technology

SAP

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